Policies & legal
Vaccination Service Terms & Consent
Preparation, consent and after-care for vaccination services.
Last updated: 29 September 2026
1. Purpose
Vaccination is a preventive health service. The appropriate vaccine and timing depend on factors such as species, age, vaccination history, health status, lifestyle, previous reactions and professional assessment.
2. Before Vaccination
The customer should disclose any relevant information known to them, including recent illness, current medication, previous vaccine reactions and vaccination history where available.
The attending professional may postpone or decline vaccination if the pet appears unwell, information is insufficient, the timing is inappropriate or vaccination would not be professionally appropriate at that time.
3. Consent
By confirming a vaccination booking and permitting the service to proceed, the customer confirms that:
- They are the pet's owner or are authorised to consent on the owner's behalf
- The information they provide is accurate to the best of their knowledge
- They understand vaccination may cause temporary reactions such as mild discomfort, tiredness, reduced appetite, local swelling or fever
- Rare but serious reactions can occur and may require urgent veterinary attention
- They have had an opportunity to ask reasonable questions before vaccination
- They consent to administration of the vaccine selected by the attending professional after assessment
4. After Vaccination
The customer should follow the professional's after-care advice and seek veterinary attention promptly if the pet develops a severe or concerning reaction.
Vaccination does not guarantee that a pet can never develop the disease concerned. Protection may depend on completion of the recommended series, booster timing and individual immune response.
5. Records and Reminders
Where BunoPets provides a vaccination card, booking history or reminder, customers should still keep their own records and confirm future vaccination dates with an appropriate professional.
BunoPets may introduce more detailed digital vaccination records in the future. If that occurs, related privacy terms will be updated.